LIFETIME BUY BACK POLICY
We offer a simple and flexible lifetime buyback policy for all our sterling silver products. Here’s how it works:
- Buyback Value:
- If you choose to avail the buyback option at any time after your purchase, BeBajrang will calculate the buyback value based on the weight of the silver in your product and the prevailing market rate on the day your request is received.
- Store Credit:
- The final buyback value will be credited as store credit to your account wallet once we have received and inspected the product.
- This store credit will be valid for 365 days and can be used to purchase any jewelry from our store.
- Please note, the buyback amount cannot be encashed.
- Processing Charges:
- Shipping and handling fees, along with any applicable deductions, will be shared with you after we receive your buyback request.
- These deductions may include costs related to wear and tear, product condition, or other necessary factors.
- How to Request:
- Simply contact us via email at operations@bebajrang.com or send a message through WhatsApp at +91 8433982014 to initiate your buyback request.
After your request is raised we will email you valuation within 7 working days. You will get 15 days after receiving the valuation to approve or reject the calculation. Once you accept the valuation, the amount will be refunded to your wallet. In case of non-approval beyond 15 days, the amount will be auto-refunded to your Be Bajrang Wallet. In case of rejection, we will ship the jewellery back to you. Based on our
quality inspection, we reserve the right to change the exchange/buy back amount of the product.
LIFETIME REPAIR SERVICE
We are proud to offer a lifetime repair service for your Armour 925 jewelry. Here’s how it works:
- What’s Covered:
- We cover basic repairs such as:
- Re-linking chains or bracelets.
- Light polishing to restore the shine of your jewelry.
- These basic repairs are offered free of charge.
- Shipping Charges:
- The cost of shipping to and from our repair center will be charged to the customer at actual rates, based on the courier service used.
- How to Request a Repair:
- If your jewelry is damaged or needs re-polishing, simply reach out to us via email at operations@bebajrang.com or send a message through WhatsApp at +91 8433982014 to initiate the repair process.
WARRANTY
All Be Bajrang jewellery is exclusively hand crafted to meet the highest standards of quality. The materials we use to create our designs are all authentic and genuine. All our Amour 925 pcs are crafted in 925 sterling silver. Sterling Silver, composed of 92.5% pure silver and 7.5% other metals like copper and zinc, is the highest quality silver used in jewellery.
All Armour 925 jewellery pcs are pre oxidized so do not get alarmed with the black spots on the pcs. The Black oxidization and Abrasions is not considered as a manufacturing defect. Over time your Silver jewellery will Tarnish, Follow the steps shown in The jewellery care to maintain your jewellery.
We offer a 12-months Manufacturing warranty on all 925 Sterling silver products (unless otherwise stated). This is a material Warranty only. Any breaks or damage due to wear and tear is not covered in this warranty, but do not worry - based on the severity or the damage we will repair it for free. After the 12-months period is over and if there is an issue related to metal or its polish, Bebajrang will be there for your service at a minimal charge depending on the damage.